Age Verification

SnusVenta sells nicotine products intended only for adult users.

For deliveries within the European Union, orders may require adult verification or an adult signature upon delivery, depending on the carrier and destination country. The customer must meet the legal age requirement for nicotine products in the destination country, typically 18+.

By placing an order with SnusVenta, you confirm that you are of legal age to purchase nicotine products in your country or region.

Shipping Origin

Orders are shipped from our fulfillment location in Sweden.

Estimated delivery times may vary depending on the destination country, carrier, customs processing and local delivery conditions.

Order Processing

Once your order has been placed, we aim to process and dispatch it as quickly as possible.

You will receive a shipping confirmation email once your order has been dispatched. This email will include your tracking number, where available.

Order Tracking

All shipped orders include a tracking number whenever supported by the selected carrier.

You will receive an email notification as soon as your order ships, allowing you to follow your parcel until delivery.

Please note that tracking updates may take some time to appear after the parcel has been handed over to the carrier.

International Shipping

Customs and Import Regulations

Customers are responsible for ensuring that importing nicotine pouches is legal in their country or region before placing an order.

SnusVenta is not liable for customs delays, product seizures, failed delivery, refused entry, returned parcels, additional costs, or any issues caused by local laws, import rules or customs regulations in the destination country.

Duties and Taxes

All international shipments are sent under DAP (Delivered At Place) terms unless otherwise stated.

This means that the buyer is responsible for any applicable import duties, VAT, excise taxes, customs fees, handling fees or other charges required by the destination country.

These charges are not included in our product prices or shipping prices unless clearly stated at checkout, and may need to be paid by the recipient upon delivery.

Importer of Record

You, as the customer, are the importer of record and are responsible for complying with all laws, regulations, restrictions and requirements of the destination country.

By placing an order, you acknowledge and accept that you are responsible for confirming that the products can be legally imported and received in your country or region.

Customs Delays

Some shipments may be delayed due to customs inspections, local import checks, carrier processing, public holidays or other circumstances outside our control.

We cannot guarantee delivery times when customs clearance or local authority processing is involved.

SnusVenta is not responsible for delays caused by customs, carriers, incorrect address information, failed delivery attempts or local restrictions.

Shipping Restrictions

We do not ship to countries or regions where nicotine products are explicitly banned or where we determine that delivery may not be legally or practically possible.

Please verify your local import laws before ordering.

We reserve the right to cancel, refuse or refund any order if we believe that shipping the order may violate applicable laws, carrier rules, customs regulations or these Shipping & Delivery terms.

Incorrect Address or Failed Delivery

Customers are responsible for providing accurate and complete shipping information at checkout.

If an order cannot be delivered due to an incorrect address, incomplete address, failed delivery attempt, refusal to accept the parcel, unpaid customs charges or failure to collect the parcel, SnusVenta is not responsible for any resulting delay, loss or additional cost.

If a parcel is returned to us, we will review the case and contact you where possible. Additional shipping fees may apply if the order needs to be resent.

Damaged or Missing Orders

Please inspect your order upon delivery.

If your order arrives damaged, incomplete or incorrect, contact us as soon as possible at info@snusventa.com with your order number and clear photos of the parcel and products.

We will review the issue and help resolve it where appropriate.

Contact

For shipping questions, tracking issues or delivery support, please contact us at:

SnusVenta
Email: info@snusventa.com